We live at the intersections of industries.
Understanding complexity is kind of our thing.
In an interconnected world, expertise can’t live in a silo.
The interchange of ideas grows our strategic minds, and they’re made stronger by seeing across the full spectrum of human decisions and behavior. Health is at the heart of what we do, but it links to everything else in the world around us.
On any given day, an individual Linker is as likely to be helping brands understand shoppers within the new retail ecosystem as physicians and patients with new blockbuster molecules. The result? We’re experts at rapidly picking up complex material and giving you access to the freshest cross-industry techniques.
We work with the world’s top pharmaceutical companies.
Healthcare research can be technical and complex, which is right in our wheelhouse.
The Whole Health Ecosystem: We mean it when we say our healthcare experience is broad, including categories like pharmaceuticals, biotechnology, medical devices, health systems, pharmacies, and even animal health.
We’re Science-Minded: Our moderators & survey designers know the lingo and can upskill quickly in even the rarest disease. We’ve touched it all, from Ankylosing Spondylitis to Alzheimer’s, and 28 different tumor types. Yes, we’ve got a screener for that!
From Molecule to Market: We develop, launch, grow, and re-position record-breaking pharmaceutical brands across the lifecycle. From HCPs to patients to payers, we build cohesive and winning strategies.
Always in Compliance: We call our project managers privacy ninjas – they are masters at keeping up with evolving privacy and security regulations, and they’re meticulous about Adverse Event / Product Complaint (AE/PC) reporting. You can sleep well knowing we’re on it.
years of healthcare experience
We walk in their shoes, then get into their hearts.
Each brand has its own complex ecosystem of touchpoints – and our expertise in Onsite Insights™ allows us to touch them all. We shop-along with your customers in the stores and at the shelf; online and in their digital basket, and in their home or in the wild. Wherever they buy and use your products, we tap into their subconscious System 1 and unlock what moves them from awareness to true brand love.
Retail: From boutique to big box
Fashion & Beauty: From lip gloss to the latest styles in jeans
Fitness & Sporting Goods: From baseball to kayaking
Restaurant, Food, & Beverage: From the drive-thru to the deli case
Consumer Technology: From smartphones to smart refrigerators
Automotive: From wiper blades to motor oil
years of consumer experience
A fast-paced business requires a fast & flexible partner.
Software ate the world, and every company is a tech company now. How we fuel our lives has been transformed, but at the core are still human beings with needs, wants, and irrationalities that mountains of big data can’t solve. We help you keep emotion at the center of your strategy, uncovering cognitive biases and heuristics that stand in the way of adoption.
Technology: From cloud computing to digital app usability
Telecom: From advanced wireless technologies to content-streaming
Energy: From sustainable solar to smart homes
Transportation: From global shipping logistics to autonomous vehicles
Financial Services: From online banking to DIY tax services
years of services experience
Great partnership knows no boundaries.
We’ve put boots on the ground in markets around the world for nearly 3 decades. While the COVID-19 pandemic has added some uncertainty to when international business travel will resume, our strong and established partnerships with moderators and translators across the world have enabled a seamless transition to virtual global research. The end product remains of the highest quality because our vetted partners know The Linker Way, and consistently deliver time and time again. Building your global brand strategy has never been in better hands.
Morgan in Japan
Tom in Paris
Beth in Rome
Allie in Tokyo
Matthew in Paris
Brad and Juli in Japan
Katie in Beijing
Jeff in Italy
Lauren in Milan
Brandon and Wayne in India
Patrick and Erin in London
Beth in Germany
Sophie in Paris
Jessica in Japan
Claire in Brazil
Raja and Matthew in Spain
Tommy in Austria
Makenna in Barcelona
Liz in Shanghai
Dylan in Toledo Spain
Claire in Switzerland
countries and counting