Intelligence, Personality, & Talent.

You’ll be glad you’re working with a Linker.

Get to Know Us

Linkers are some of the brightest people you’ll ever meet.

They skip offers from big consulting firms to join our environment of smart, collaborative people who love a challenge and have the independence to meet client needs in ways big and small. After all, empowering people is the only means to smarter research and better service.

Denise Minor Abatzis

Position: Partner
Categories: REMOTE, RESEARCHERS, SENIOR LEADERSHIP
Hometown Watertown, NY Education University of North Carolina – Chapel Hill (BSBA) What you do Talk a little, listen more. Favorite book The Time Traveler’s Wife Most unique research topic Taste test research of different flavors of candy corn What’s at the top of your bucket list? Go on a safari

Denise Minor Abatzis

Partner

Erin Sattenfield

Position: Partner
Categories: REMOTE, RESEARCHERS, SENIOR LEADERSHIP

Hometown
Winston-Salem, NC

Education
Bard College (BA in English & Creative Writing)
The New School University (MA in Media Studies)

Thinks
Empathy unlocks everything

Has been known to
Plan entire vacations around a single restaurant

Guilty pleasure
I hate the term guilty pleasure – own your loves, even if it’s the Bachelor/ette

Favorite thing about TLG
I genuinely love the people I work with at TLG – accross the board we are kind, curious and committed to doing our best.

Erin Sattenfield

Partner

John Minnick

Position: Vice President
Categories: REMOTE, RESEARCHERS, SENIOR LEADERSHIP

Hometown
Indianapolis, IN

Education
Ball State University (BA in Journalism & Political Science)

What you do
Connect dots

Has been known to
Co-opt TikTok jargon that is 3 years out of date

Most interesting research topic
Impact of aging on the male psyche

Thinks
The truth is out there

John Minnick

Vice President

Julie Heideman

Position: Research Director
Categories: REMOTE, RESEARCHERS

Hometown
Asheville, NC

Education
University of North Carolina – Chapel Hill (BSBA)

What you do
Listen deeply

Passionate about
Family, my golden retriever Maple, and finding the best restaurants wherever I travel

What makes you a good researcher
I’m naturally curious and love figuring out the why and what that means for my clients.

Favorite book
Love a good thriller/’whodunnit’ book that I inevitably finish in one sitting

Julie Heideman

Research Director

Kristen Busby

Position: Senior Research Manager
Categories: REMOTE, RESEARCHERS

Hometown
Wrightsville Beach, NC

Education
University of North Carolina – Chapel Hill (BSBA)

Passionate about
Maintaining my bucket list

Favorite quote
“Everything will be okay in the end. If it’s not okay, it’s not the end.” – John Lennon

Favorite book
Bad Blood (or anything Elizabeth Holmes related)!

Favorite thing about TLG
The work hard, play hard attitude. And every day is different!

Kristen Busby

Senior Research Manager

Marisa Edwards

Position: Senior Project Manager
Categories: REMOTE, RESEARCHERS

Hometown
Princeton Junction, NJ

Education
University of North Carolina – Chapel Hill (BSBA, BA in Music)

Passionate about
All animals, traveling, and music

Has been known to
Sign up for morning workout classes that I can never get up for

Guilty pleasure
Ferrero Rocher chocolates

What’s at the top of your bucket list?
Cage dive with great white sharks

Marisa Edwards

Senior Project Manager

Michelle Hayes

Position: Senior Research Manager
Categories: REMOTE, RESEARCHERS

Hometown
Raleigh, NC

Education
University of North Carolina – Chapel Hill (BSBA)

Passionate about
Yoga, outside, live music, thrifting, We’re Not Really Strangers

Has been known to
Guess your sign

Guilty pleasure
Oat milk latte & a scone

Favorite thing about TLG
My incredible colleagues who challenge me and focus on the development of each other to bolster the collaborative environment that makes TLG so fun to be a part of

Michelle Hayes

Senior Research Manager

Patrick Ross

Position: Senior Research Director
Categories: REMOTE, RESEARCHERS

Hometown
Pittsburgh, PA

Education
University of North Carolina – Chapel Hill (BA)

What you do
Make it all make sense

Guilty pleasure
Too much Star Wars

What’s at the top of your bucket list?
Sleeping under the Aurora Borealis

Favorite thing about TLG
Every project is like a new career. I’m always getting to embed myself in clients’ new business problems, and no two are ever the same.

Patrick Ross

Senior Research Director

Paul Robinson

Position: Research Director
Categories: REMOTE, RESEARCHERS

Hometown
Rockport, MA

Education
Elon University (BSBA)

Thinks
Even a bad day on the golf course beats a good day anywhere else

What makes you a good researcher
Always wanting to understand the big picture. It’s not all about the what, but also the why.

Guilty pleasure
Making multiple Dunkin’ runs a day

Favorite quote
“Great minds discuss ideas; average minds discuss events; small minds discuss people.” – Eleanor Roosevelt

Paul Robinson

Research Director

Sophie Hruza

Position: Vice President
Categories: REMOTE, RESEARCHERS, SENIOR LEADERSHIP

Hometown
Denver, CO

Education
University of North Carolina – Chapel Hill (BSBA)

Passionate about
Austin, TX, my puppy, and patio weather

What makes you a good researcher 
A genuine desire to understand people and what makes them tick

Guilty pleasure
True crime documentaries

Favorite quote
“No act of kindness, no matter how small, is ever wasted.” – Aesop

Sophie Hruza

Vice President

Contact Us

Ready to talk to the right researcher?

Tell us more about you and we’ll have the Linker with the right expertise reach out directly. There’s no sales team at The Link Group, so you’ll get direct & personal attention from a researcher right away, and you can see for yourself what smarter research and better service feels like. 

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